FAQ

Answers to the questions that come up most often before we start working together.

I offer a full range of IT services: IT support and helpdesk, domain registration and configuration, business email setup, computer network design and management, website development, custom applications (web, mobile and desktop), and ongoing IT infrastructure maintenance. You will find the details on the Services page.

Once an issue is reported, I connect remotely to the client's computer (e.g. via AnyDesk or TeamViewer), then diagnose and resolve the problem in real time. For hardware or network issues, on-site support is also available.

I help you choose and register a domain, configure DNS records, deploy an SSL certificate and set up business email (Google Workspace, Microsoft 365 or a self-hosted server). I make sure SPF, DKIM and DMARC are configured correctly so your emails don't end up in spam.

A website is your company's online business card - it presents information and your offer, and lets clients get in touch. A custom application is dedicated software with advanced business logic, such as a management system, a process optimizer, an analytics tool or a mobile app. Applications solve specific business problems.

I work mainly with Python (Django, Flask, FastAPI), C++, JavaScript (HTML, CSS, Bootstrap) and Docker. For infrastructure management I use Linux and Windows Server administration tools. I choose the technology to fit each project rather than forcing a single solution.

The timeline depends on the complexity of the project. A simple business card website usually takes 7-14 days, while a more extensive project with a blog or portfolio takes 2-4 weeks. Custom applications take longer, depending on the requirements.

Prices for websites, domains with email and ongoing maintenance are listed in the price list on the Services page. Networks, IT support and custom applications are quoted individually, because the scope of work is different every time - describe what you need and I will prepare a free quote.

Yes. Once the project is completed, I provide technical support, updates and ongoing care for the solution. I can also look after your IT infrastructure on a subscription basis.

SEO (Search Engine Optimization) means optimizing a website for search engines so that your company is more visible on Google. Hosting is a service that provides the server your website runs on. I help you choose a hosting provider and deploy your website to the server.

Payments can be made by bank transfer. I issue an invoice.

Yes - take a look at my portfolio, where you will find examples of websites, energy applications and bots. Some of the projects are also available on my GitHub.

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Mateusz Krupa
MatIf
Mateusz Krupa

kontakt@matif.pl